COVID 19 has brought in changes to many industries and technology verticals, Unified Communications & Collaboration (UCC) is no different to it. Before March 2020, usage of UCC platform was limited to office workers and few remote users. However, this crisis has compelled a substantial number of users to log in remotely. The pandemic is still evolving with the spread of the virus, efforts to mitigate its impacts, continuing to evolve quickly.
